Frequently Asked Questions


which website platform do you use?

I use Squarespace for my website designs. Its an easy to use platform that even the clients can manage afterwards for any minor updates.

 

can you design a website on wordpress or showit?

Of course I can! Just let me know which platform you prefer!

 

How about future updates or designs?

I do offer retainer services after our project is done. I'm more than happy to work with you as your business grows. Whether it's taking your brand to the next level or creating extra collateral items, I'd love to hear from you.

 

I'm a new business owner, can we still work together?

Ofcourse we can! I trully believe that we need to show our best from the start go. You are at an even hire advantage because you are going into this with the best foundation for creating a memorable online presence.

HOW IS the design process?

Please refer to the process page for in depth detail on how we will work together on branding your business.

 

how many revisions do you offer?

It trully depends on the package you've chosen. It can be anywhere between 1 to a maximum of 3 revisions.

 

What if i want additional services?

I also offer À La Carte services incase you want for your business and branding. Find more information here.

 

how many projects do you work on at a time?

I love working 1:1 with my clients and I only work on 2 projects at a time. As a small business owner myself, I want to make sure that I provide the best service to you while not overwhelming my own business.

 

what about the content for my website? do you provide that service?

The owner is responsible for all content needed for their website design. This includes and is not limited to the photography, copy, blog posts, page texts etc.

What is the payment plan?

Due to the nature of the services provided, I ask for a 50% deposit just to save a spot in my calendar and the other 50% before I hand over the final product.

 

cancellations

For Website or Branding Design contracts, please refer to our Terms of Service for all Cancellation policies and terms.

All deposits or down payments agreed upon are final and non-refundable. The Designer will not be obligated to refund this price.

The client shall pay the Designer for the services done until the date of termination in proportion to the Designer fees due. The client shall also pay for all other expenses, fees, and additional costs incurred through the date of termination.

When the Client terminates the contract, they will be obliged to return all assets designed and deliverd by the Designer. Further, the Client will no longer have license to use any preliminary works and the designer tools.